Blue cap with white RISE embroidery, worn outdoors on a sunny day.

history

The RISE Difference

In 1995 RISE began its story, and since the beginning we’ve aimed for a higher standard.

Every step of our growth has been an intentional stride informed by our purpose, with a commitment to choices that are authentic to our culture and that improve the lives of our residents. Whether a single community, or a hundred, our mission remains the same: to improve lives and impact people positively – one person at a time.

We can tout impressive figures, but numbers are what they are. We measure success by the quality of the service we provide, the impact we make in our communities, and the lives we improve.

We know who we are and, more importantly, what you should expect from us. For nearly three decades we have continued to RISE and deliver an exceptional resident experience. We hope we can serve you, too.

green/paperless

Sustainable Impact

Go Green, Go Paperless with RISE. No more shuffling papers, storing files, or waiting for the mail.

Online Applications

Applying for any of our communities is easy and convenient. All applications are done online at your own convivence.

Online Payments

All payments are done through our resident portal. Access your account and payment history anytime and anywhere. 

Online Service Requests

Submitting a service request could not be any easier. All service requests are done through our resident portal. Requests are typically completed within 48 hours.

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Cutlure / Training

What's In a Name

We believe in being intentional and constantly reaffirming our purpose, that’s why the foundation of our name is a transparent disclosure of how we do business. Our attributes are more than touchstones of our culture – they’re a promise to you.

Love. serve. care

Our Culture Drives Our Impact

Our motto ‘Love. Serve. Care.’ is the backbone of RISE’s culture. Adopted from Jon Gordon’s book, The Carpenter, this encapsulates what RISE is all about. As a faith-based company we believe the way we serve holds equal importance to the services we provide. For this reason, “Love. Serve. Care.” anchors every daily engagement as well as every long-term consideration.

Empowering Leaders

RISE is committed to a philosophy of training up leaders and creating a legacy that extends beyond our own company. Through volunteer opportunities, leadership conferences, and an emphasis on internal promotion and training, RISE devotes itself to building better teams capable of amazing our residents.

People packing canned food into boxes at a community service event indoors.

Services

What we offer

Professional Office Staff

Customer service is every RISE team member’s top priority. They ensure an experience for residents that is stress-free, frictionless, and memorable. To ensure this, RISE employees take required training courses in customer service, leadership, communication, career development and social responsibility through in-house, virtual, and hands on platforms.

Maintenance Response

The RISE standard is reflected most evidently in our maintenance teams who pride themselves on swift, thorough, and clean work. Residents can schedule maintenance requests directly through the resident portal online. This provides transparency, accountability, and a work-flow that benefits everyone.

Amenities

As both a developer and manager, RISE is intentional to select, design, and build amenities that residents not only appreciate, but allows them to thrive. RISE maintains that we offer residents more than a comfortable building – we offer a community in which to grow and flourish. Your priorities are our priorities.

Programming

When someone chooses to live in a RISE community, they make a decision that impacts their happiness, health, comfort, and safety. At RISE we choose to reward that faith with a commitment to resident appreciation. Through regular events, curated occasions, and a tireless pursuit to develop and deliver unforgettable moments – we understand the privilege and responsibility we have as the backdrop of our residents’ lives.

Offer Details

Offer valid on apartment units only; cottages excluded. Terms and conditions apply. Specials and rent discounts will be calculated upon application approval. Pricing subject to change. Contact our leasing professionals today to learn more.

Rental criteria

This community is designated for residents 55 years and older, in compliance with state and federal laws, including the Housing for Older Persons Act of 1995 (HOPA), 42 U.S.C. §3607(b)(2)(C), 24 CFR Part 100, and Florida Statutes §760.24-760.37(4a). Management follows all HUD and Fair Housing guidelines to verify occupancy and maintain this exemption from familial status discrimination.

Thank you for your interest in our community. Applications are evaluated using a consistent and fair process to determine eligibility based on the criteria below.

Application & Identification

Each person who will be living in the apartment and contributing to the payment of rent must complete an application. All applicants and occupants aged 18 or older must provide a valid government-issued photo ID.

Occupancy

The general standard is two persons per bedroom plus one additional person per apartment. Additional residents may be permitted on a case-by-case basis, depending on factors such as the apartment’s size or configuration, the building’s capacity and systems, and state or local code requirements.

Rental History

Applicants must have a positive rental record with on-time payments, no lease defaults or damages, and no evictions in the past five years.

Screening and Verification Process

Applications are processed through a third-party screening company to provide an objective evaluation of:

  • Credit History – payment records, debts, and housing judgments.
  • Criminal Background Check – based on nature, number, severity, and timing of offenses.
  • Income Verification – confirming documentation matches stated income.
  • Fraud Detection – identifying falsified documents such as paystubs or bank statements.
  • Identity Verification – validating government-issued photo ID.

If denied or approved with conditions, applicants receive an adverse action notice with information to dispute results and contact the screening company or consumer reporting agencies. Applicants will be notified of their application status as soon as the screening process is complete, typically within three business days. RISE Residential and its affiliates are not responsible for inaccuracies from third-party reporting agencies.

Income Requirements, Guarantors, and Guarantor Waiver Program

Applicants must have verifiable gross monthly income of 3x the monthly rent to be fully approved.

Applicants with income between 2.5x and 2.99x the monthly rent may be approved with conditions, requiring either a qualifying guarantor or enrollment in the Guarantor Waiver Program.

Applicants with income below 2.5x the monthly rent will result in an automatic denial.

Guarantors:

  • Allowed for income qualification only, not credit.
  • Must reside in the U.S., meet all screening criteria independently, and have verifiable gross monthly income of 4x the monthly rent.
  • Guarantors are jointly and severally responsible for the lease and must sign a Guaranty Addendum.

Guarantor Waiver Program:

  • Applicants who cannot provide a qualifying guarantor may enroll in the Guarantor Waiver Program.
  • The fee is $33 per month, non-refundable, and considered additional rent.
  • Enrollment fulfills the conditional approval requirement but does not reduce the resident’s financial responsibility for paying rent or returning the apartment in good condition.

 

Proof of Income:

Proof of income must reflect direct income to the applicant.

  • Paystubs: The most recent six consecutive weeks showing year-to-date earnings.
  • Employment Offer Letter: For employment starting within 30 days; must include company name/logo, business address, phone, salary, and company domain email. Employer must be verifiable via website and phone.
  • Self-Employment/Variable Income: Prior year tax return plus last three months of bank statements showing consistent deposits.
  • Other Sources (e.g., pensions, Social Security, child support): Official documentation plus three months of bank statements showing matching deposits.

If the applicant is unemployed and does not have a verifiable monthly income, bank statements must show a balance equivalent to 3x the rental obligation for the entire lease term.

If income cannot be verified or employer cannot be independently confirmed, the application is incomplete and may be denied. Providing falsified or altered documents will result in automatic denial or lease termination.

Non-U.S. Citizens

Applicants must provide valid USCIS documentation, such as I-551, I-766, or I-94, plus a Passport or Visa.

Pets

A maximum of two pets per household, subject to breed/weight limits. A non-refundable one-time pet fee (per pet) and a monthly pet rent (per pet) apply. Inquire for details.

Administrative Fee

The administrative fee is refundable only if the application is denied or canceled within 72 hours of approval notice. Application fees are non-refundable.

Acknowledgment

By applying, you confirm that all information is true and accurate. Misrepresentation is grounds for denial or lease cancellation. I acknowledge submitting this application and paying applicable fees to hold the requested apartment home until the complete verification process and final approval are received.

If my application is denied, I acknowledge that I can request an appeal, correct incorrect information received from a third party, or present information regarding mitigating circumstances for consideration. Applicants with disabilities may request reasonable accommodations or modifications under the Fair Housing Act, including from this selection or rental criteria.

Effective 09/22/2025

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